Protecting yourself from scams

Beware of fraudsters posing as Aegon, other financial institutions and regulating bodies

We’ve had several reports of criminals impersonating Aegon by creating fake websites and email addresses. With financial scams on the rise, the criminals behind them are becoming more sophisticated and these methods of contact can look legitimate.

Fraudsters may also clone adviser and introducer firms, offering opportunities to invest in genuine investment products. Brochures, application forms and advertising are sent through mailing service companies by the fraudsters, who have no intention of arranging the investment, but instead will deposit funds into an account controlled by them for their own benefit.

Cloned or fake websites can be used by fraudsters in several ways. Potential victims may be contacted by email and asked to click on a link to the firm’s website, using warning messages such as “unauthorised activity” or “security update”.  The link will take the victim to a site that may look genuine but is used to unlawfully collect personal information and security credentials or contain malicious attachments which are then used to commit identity theft. In other cases, these websites, along with false email address and telephone numbers, may be a front to entice innocent investors into parting with their money.

As well as the initial scam, if you've fallen victim to an investment scam, you may be subject to multiple spin-off scams offering a recovery service for example, to get back lost funds at an additional cost. In these cases, the fraudsters are claiming to be a regulated body in an attempt to add legitimacy to their contact with you.

Some of these scams are sophisticated enough to include false email addresses and telephone numbers which at first glance, may appear genuine.

Fraudsters are known to spoof genuine numbers so before providing any personal information or continuing with a transaction, if you have any concerns, please ensure you independently call the company who are making contact with you.

To stay safe, it’s important to know who you’re speaking to and avoid giving away sensitive information.

The only legitimate Aegon UK domains are:

*While the inmoment.com and online1.snapsurveys.com domains do not belong to Aegon UK, you may receive communication from us regarding a survey from an email address ending in @inmoment.com or @online1.snapsurveys.com.

If you receive contact from an email address that looks suspicious or ends with something other than one of our registered domains, please report it.

Who to look out for

Websites pretending to be us:

• aegonlimited.com
• aegonlondon.com
• cofundsaegon.co.uk
• aegonglobalmarkets.com
• aegonglobalmarkets1.com

If you receive contact from an email address that looks suspicious or ends with something other than one of our registered domains, please report it.