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This message is to give customers information on maintenance for ARC&OR
Due to scheduled maintenance on our sites, this service will be unavailable from Friday 22 November at 6.00pm to Saturday 23 November at 6.00pm.
We’re sorry that some of our customers are experiencing difficulties accessing online services and longer than normal wait times on our phone lines. We know this isn’t the service you’d expect from us but we appreciate your patience while we continue working to fix this. You may find answers to your query at aegon.co.uk/customer/pension-bond. You can submit requests using our online form or find out how to submit a switch request.
To help with your move to the improved version of SmartEnrol, please check that your default email address and SmartEnrol user details are up-to-date. Get in touch if you need us to change these for you.
Please log in below if we've recently emailed you about the improved version of SmartEnrol and that your existing data has been moved across.
We're in the process of moving all our employers to an improved version of SmartEnrol. Until we send you an email about the move, continue to log in as usual. Don't worry you'll be able to benefit from the new version of SmartEnrol soon enough.
